Сербия

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: ICT systems and their usage in enterprises,use of the Internet and other electronic networks by enterprises,e-commerce,e-business processes and organisational aspects,use of ICT by enterprises to exchange information and services with governments and public administrations (e-government),ICT competence in the enterprise and the need for ICT skills,barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes,ICT expenditure and investment,ICT security and trust,use of ICT and its impact on the environment (Green ICT),access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things),access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity).Breakdowns:by size class,by NACE categories,by region (until 2010)

Data given in this domain are collected annually by the National Statistical Institutes and are based on Eurostat's annual model questionnaires on ICT (Information and Communication Technologies) usage in households and by individuals. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. ICT usage data are also used in the Consumer Conditions Scoreboard (purchases over the Internet) and in the Employment Guidelines (e-skills of individuals). The aim of the European ICT surveys is the timely provision of statistics on individuals and households on the use of Information and Communication Technologies at European level. Data for this collection are supplied directly from the surveys with no separate treatment. Coverage: The characteristics to be provided are drawn from the following list of subjects:access to and use of ICTs by individuals and/or in households,use of the Internet and other electronic networks for different purposes by individuals and/or in households,ICT security and trust,ICT competence and skills,barriers to the use of ICT and the Internet,perceived effects of ICT usage on individuals and/or on households,use of ICT by individuals to exchange information and services with governments and public administrations (e-government),access to and use of technologies enabling connection to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns (see details of available breakdowns): Relating to households:by region of residence (NUTS 1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area) by type of householdby households net monthly income (optional) Relating to individuals:by region of residence (NUTS1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation: (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area)by genderby country of birth, country of citizenship (as of 2010, optional in 2010)by educational level: ISCED 1997 up to 2013 and ISCED 2011 from 2014 onwards.by occupation: manual, non-manual; ICT (coded by 2-digit ISCO categories)/non-ICT (optional: all 2-digit ISCO categories)by employment situationby age (in completed years and by groups)legal / de facto marital status (2011-2014, optional) Regional breakdowns (NUTS) are available only for a selection of indicators disseminated in the regional tables in Eurobase (Regional Information society statistics by NUTS regions (isoc_reg):Households with access to the internet at homeHouseholds with broadband accessIndividuals who have never used a computerIndividuals who used the internet, frequency of use and activitiesIndividuals who used the internet for interaction with public authoritiesIndividuals who ordered goods or services over the internet for private useIndividuals who accessed the internet away from home or work

Data given in this domain are collected annually by the National Statistical Institutes and are based on Eurostat's annual model questionnaires on ICT (Information and Communication Technologies) usage in households and by individuals. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. ICT usage data are also used in the Consumer Conditions Scoreboard (purchases over the Internet) and in the Employment Guidelines (e-skills of individuals). The aim of the European ICT surveys is the timely provision of statistics on individuals and households on the use of Information and Communication Technologies at European level. Data for this collection are supplied directly from the surveys with no separate treatment. Coverage: The characteristics to be provided are drawn from the following list of subjects:access to and use of ICTs by individuals and/or in households,use of the Internet and other electronic networks for different purposes by individuals and/or in households,ICT security and trust,ICT competence and skills,barriers to the use of ICT and the Internet,perceived effects of ICT usage on individuals and/or on households,use of ICT by individuals to exchange information and services with governments and public administrations (e-government),access to and use of technologies enabling connection to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns (see details of available breakdowns): Relating to households:by region of residence (NUTS 1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area) by type of householdby households net monthly income (optional) Relating to individuals:by region of residence (NUTS1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation: (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area)by genderby country of birth, country of citizenship (as of 2010, optional in 2010)by educational level: ISCED 1997 up to 2013 and ISCED 2011 from 2014 onwards.by occupation: manual, non-manual; ICT (coded by 2-digit ISCO categories)/non-ICT (optional: all 2-digit ISCO categories)by employment situationby age (in completed years and by groups)legal / de facto marital status (2011-2014, optional) Regional breakdowns (NUTS) are available only for a selection of indicators disseminated in the regional tables in Eurobase (Regional Information society statistics by NUTS regions (isoc_reg):Households with access to the internet at homeHouseholds with broadband accessIndividuals who have never used a computerIndividuals who used the internet, frequency of use and activitiesIndividuals who used the internet for interaction with public authoritiesIndividuals who ordered goods or services over the internet for private useIndividuals who accessed the internet away from home or work

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: ICT systems and their usage in enterprises,use of the Internet and other electronic networks by enterprises,e-commerce,e-business processes and organisational aspects,use of ICT by enterprises to exchange information and services with governments and public administrations (e-government),ICT competence in the enterprise and the need for ICT skills,barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes,ICT expenditure and investment,ICT security and trust,use of ICT and its impact on the environment (Green ICT),access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things),access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity).Breakdowns:by size class,by NACE categories,by region (until 2010)

Eurostat Dataset Id:cpc_inisoc  The focus of this domain is on the following country groups:Acceeding country: Croatia (HR)Candidate countries: the former Yugoslav Republic of Macedonia (MK), Montenegro (ME), Iceland (IS), Serbia (RS) and Turkey (TR)Potential candidate countries: Albania (AL), Bosnia and Herzegovina (BA), as well as Kosovo under UNSCR 1244/99 (XK)

Data given in this domain are collected annually by the National Statistical Institutes and are based on Eurostat's annual model questionnaires on ICT (Information and Communication Technologies) usage in households and by individuals. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. ICT usage data are also used in the Consumer Conditions Scoreboard (purchases over the Internet) and in the Employment Guidelines (e-skills of individuals). The aim of the European ICT surveys is the timely provision of statistics on individuals and households on the use of Information and Communication Technologies at European level. Data for this collection are supplied directly from the surveys with no separate treatment. Coverage: The characteristics to be provided are drawn from the following list of subjects:access to and use of ICTs by individuals and/or in households,use of the Internet and other electronic networks for different purposes by individuals and/or in households,ICT security and trust,ICT competence and skills,barriers to the use of ICT and the Internet,perceived effects of ICT usage on individuals and/or on households,use of ICT by individuals to exchange information and services with governments and public administrations (e-government),access to and use of technologies enabling connection to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns (see details of available breakdowns): Relating to households:by region of residence (NUTS 1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area) by type of householdby households net monthly income (optional) Relating to individuals:by region of residence (NUTS1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation: (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area)by genderby country of birth, country of citizenship (as of 2010, optional in 2010)by educational level: ISCED 1997 up to 2013 and ISCED 2011 from 2014 onwards.by occupation: manual, non-manual; ICT (coded by 2-digit ISCO categories)/non-ICT (optional: all 2-digit ISCO categories)by employment situationby age (in completed years and by groups)legal / de facto marital status (2011-2014, optional) Regional breakdowns (NUTS) are available only for a selection of indicators disseminated in the regional tables in Eurobase (Regional Information society statistics by NUTS regions (isoc_reg):Households with access to the internet at homeHouseholds with broadband accessIndividuals who have never used a computerIndividuals who used the internet, frequency of use and activitiesIndividuals who used the internet for interaction with public authoritiesIndividuals who ordered goods or services over the internet for private useIndividuals who accessed the internet away from home or work

The Digital Opportunity Index (DOI) is the only index that includes price data for 181 economies, which is vital in assessing effective market demand. The Digital Opportunity Index (DOI) has been designed to as a tool for tracking progress in bridging the digital divide and the implementa- tion of the outcomes of the World Summit on the Information Society (WSIS). As such, it provides a powerful policy tool for exploring the global and regional trends in infrastructure, opportu- nity and usage that are shaping the Information Society.

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: ICT systems and their usage in enterprises,use of the Internet and other electronic networks by enterprises,e-commerce,e-business processes and organisational aspects,use of ICT by enterprises to exchange information and services with governments and public administrations (e-government),ICT competence in the enterprise and the need for ICT skills,barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes,ICT expenditure and investment,ICT security and trust,use of ICT and its impact on the environment (Green ICT),access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things),access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity).Breakdowns:by size class,by NACE categories,by region (until 2010)

Data given in this domain are collected annually by the National Statistical Institutes and are based on Eurostat's annual model questionnaires on ICT (Information and Communication Technologies) usage in households and by individuals. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. ICT usage data are also used in the Consumer Conditions Scoreboard (purchases over the Internet) and in the Employment Guidelines (e-skills of individuals). The aim of the European ICT surveys is the timely provision of statistics on individuals and households on the use of Information and Communication Technologies at European level. Data for this collection are supplied directly from the surveys with no separate treatment. Coverage: The characteristics to be provided are drawn from the following list of subjects:access to and use of ICTs by individuals and/or in households,use of the Internet and other electronic networks for different purposes by individuals and/or in households,ICT security and trust,ICT competence and skills,barriers to the use of ICT and the Internet,perceived effects of ICT usage on individuals and/or on households,use of ICT by individuals to exchange information and services with governments and public administrations (e-government),access to and use of technologies enabling connection to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns (see details of available breakdowns): Relating to households:by region of residence (NUTS 1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area) by type of householdby households net monthly income (optional) Relating to individuals:by region of residence (NUTS1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation: (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area)by genderby country of birth, country of citizenship (as of 2010, optional in 2010)by educational level: ISCED 1997 up to 2013 and ISCED 2011 from 2014 onwards.by occupation: manual, non-manual; ICT (coded by 2-digit ISCO categories)/non-ICT (optional: all 2-digit ISCO categories)by employment situationby age (in completed years and by groups)legal / de facto marital status (2011-2014, optional) Regional breakdowns (NUTS) are available only for a selection of indicators disseminated in the regional tables in Eurobase (Regional Information society statistics by NUTS regions (isoc_reg):Households with access to the internet at homeHouseholds with broadband accessIndividuals who have never used a computerIndividuals who used the internet, frequency of use and activitiesIndividuals who used the internet for interaction with public authoritiesIndividuals who ordered goods or services over the internet for private useIndividuals who accessed the internet away from home or work

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: ICT systems and their usage in enterprises,use of the Internet and other electronic networks by enterprises,e-commerce,e-business processes and organisational aspects,use of ICT by enterprises to exchange information and services with governments and public administrations (e-government),ICT competence in the enterprise and the need for ICT skills,barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes,ICT expenditure and investment,ICT security and trust,use of ICT and its impact on the environment (Green ICT),access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things),access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity).Breakdowns:by size class,by NACE categories,by region (until 2010)

20.1. Source data

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: - ICT systems and their usage in enterprises, - use of the Internet and other electronic networks by enterprises, - e-commerce, - e-business processes and organisational aspects, - use of ICT by enterprises to exchange information and services with governments and public administrations (e-government), - ICT competence in the enterprise and the need for ICT skills, - barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes, - ICT expenditure and investment, - ICT security and trust, - use of ICT and its impact on the environment (Green ICT), - access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things), - access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns: - by size class, - by NACE categories, - by region (until 2010)

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: - ICT systems and their usage in enterprises, - use of the Internet and other electronic networks by enterprises, - e-commerce, - e-business processes and organisational aspects, - use of ICT by enterprises to exchange information and services with governments and public administrations (e-government), - ICT competence in the enterprise and the need for ICT skills, - barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes, - ICT expenditure and investment, - ICT security and trust, - use of ICT and its impact on the environment (Green ICT), - access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things), - access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns: - by size class, - by NACE categories, - by region (until 2010)

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: - ICT systems and their usage in enterprises, - use of the Internet and other electronic networks by enterprises, - e-commerce, - e-business processes and organisational aspects, - use of ICT by enterprises to exchange information and services with governments and public administrations (e-government), - ICT competence in the enterprise and the need for ICT skills, - barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes, - ICT expenditure and investment, - ICT security and trust, - use of ICT and its impact on the environment (Green ICT), - access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things), - access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns: - by size class, - by NACE categories, - by region (until 2010)

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects:- ICT systems and their usage in enterprises, - use of the Internet and other electronic networks by enterprises, - e-commerce, - e-business processes and organisational aspects, - use of ICT by enterprises to exchange information and services with governments and public administrations (e-government), - ICT competence in the enterprise and the need for ICT skills, - barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes, - ICT expenditure and investment, - ICT security and trust, - use of ICT and its impact on the environment (Green ICT), - access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things), - access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns: - by size class,- by NACE categories,- by region (until 2010)

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: - ICT systems and their usage in enterprises, - use of the Internet and other electronic networks by enterprises, - e-commerce, - e-business processes and organisational aspects, - use of ICT by enterprises to exchange information and services with governments and public administrations (e-government), - ICT competence in the enterprise and the need for ICT skills, - barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes, - ICT expenditure and investment, - ICT security and trust, - use of ICT and its impact on the environment (Green ICT), - access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things), - access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns: - by size class, - by NACE categories, - by region (until 2010)

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects:- ICT systems and their usage in enterprises, - use of the Internet and other electronic networks by enterprises, - e-commerce, - e-business processes and organisational aspects, - use of ICT by enterprises to exchange information and services with governments and public administrations (e-government), - ICT competence in the enterprise and the need for ICT skills, - barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes, - ICT expenditure and investment, - ICT security and trust, - use of ICT and its impact on the environment (Green ICT), - access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things), - access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns: - by size class,- by NACE categories,- by region (until 2010)

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: - ICT systems and their usage in enterprises, - use of the Internet and other electronic networks by enterprises, - e-commerce, - e-business processes and organisational aspects, - use of ICT by enterprises to exchange information and services with governments and public administrations (e-government), - ICT competence in the enterprise and the need for ICT skills, - barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes, - ICT expenditure and investment, - ICT security and trust, - use of ICT and its impact on the environment (Green ICT), - access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things), - access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns: - by size class, - by NACE categories, - by region (until 2010)

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: - ICT systems and their usage in enterprises, - use of the Internet and other electronic networks by enterprises, - e-commerce, - e-business processes and organisational aspects, - use of ICT by enterprises to exchange information and services with governments and public administrations (e-government), - ICT competence in the enterprise and the need for ICT skills, - barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes, - ICT expenditure and investment, - ICT security and trust, - use of ICT and its impact on the environment (Green ICT), - access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things), - access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns: - by size class, - by NACE categories, - by region (until 2010)

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: - ICT systems and their usage in enterprises, - use of the Internet and other electronic networks by enterprises, - e-commerce, - e-business processes and organisational aspects, - use of ICT by enterprises to exchange information and services with governments and public administrations (e-government), - ICT competence in the enterprise and the need for ICT skills, - barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes, - ICT expenditure and investment, - ICT security and trust, - use of ICT and its impact on the environment (Green ICT), - access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things), - access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns: - by size class, - by NACE categories, - by region (until 2010)

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: - ICT systems and their usage in enterprises, - use of the Internet and other electronic networks by enterprises, - e-commerce, - e-business processes and organisational aspects, - use of ICT by enterprises to exchange information and services with governments and public administrations (e-government), - ICT competence in the enterprise and the need for ICT skills, - barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes, - ICT expenditure and investment, - ICT security and trust, - use of ICT and its impact on the environment (Green ICT), - access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things), - access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns: - by size class, - by NACE categories, - by region (until 2010)

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: - ICT systems and their usage in enterprises, - use of the Internet and other electronic networks by enterprises, - e-commerce, - e-business processes and organisational aspects, - use of ICT by enterprises to exchange information and services with governments and public administrations (e-government), - ICT competence in the enterprise and the need for ICT skills, - barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes, - ICT expenditure and investment, - ICT security and trust, - use of ICT and its impact on the environment (Green ICT), - access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things), - access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns: - by size class, - by NACE categories, - by region (until 2010)

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: - ICT systems and their usage in enterprises, - use of the Internet and other electronic networks by enterprises, - e-commerce, - e-business processes and organisational aspects, - use of ICT by enterprises to exchange information and services with governments and public administrations (e-government), - ICT competence in the enterprise and the need for ICT skills, - barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes, - ICT expenditure and investment, - ICT security and trust, - use of ICT and its impact on the environment (Green ICT), - access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things), - access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns: - by size class, - by NACE categories, - by region (until 2010)

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects:- ICT systems and their usage in enterprises, - use of the Internet and other electronic networks by enterprises, - e-commerce, - e-business processes and organisational aspects, - use of ICT by enterprises to exchange information and services with governments and public administrations (e-government), - ICT competence in the enterprise and the need for ICT skills, - barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes, - ICT expenditure and investment, - ICT security and trust, - use of ICT and its impact on the environment (Green ICT), - access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things), - access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns: - by size class,- by NACE categories,- by region (until 2010)

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: - ICT systems and their usage in enterprises, - use of the Internet and other electronic networks by enterprises, - e-commerce, - e-business processes and organisational aspects, - use of ICT by enterprises to exchange information and services with governments and public administrations (e-government), - ICT competence in the enterprise and the need for ICT skills, - barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes, - ICT expenditure and investment, - ICT security and trust, - use of ICT and its impact on the environment (Green ICT), - access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things), - access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns: - by size class, - by NACE categories, - by region (until 2010)

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects:- ICT systems and their usage in enterprises, - use of the Internet and other electronic networks by enterprises, - e-commerce, - e-business processes and organisational aspects, - use of ICT by enterprises to exchange information and services with governments and public administrations (e-government), - ICT competence in the enterprise and the need for ICT skills, - barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes, - ICT expenditure and investment, - ICT security and trust, - use of ICT and its impact on the environment (Green ICT), - access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things), - access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns: - by size class,- by NACE categories,- by region (until 2010)

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: ICT systems and their usage in enterprises,use of the Internet and other electronic networks by enterprises,e-commerce,e-business processes and organisational aspects,use of ICT by enterprises to exchange information and services with governments and public administrations (e-government),ICT competence in the enterprise and the need for ICT skills,barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes,ICT expenditure and investment,ICT security and trust,use of ICT and its impact on the environment (Green ICT),access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things),access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity).Breakdowns:by size class,by NACE categories,by region (until 2010)

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: ICT systems and their usage in enterprises,use of the Internet and other electronic networks by enterprises,e-commerce,e-business processes and organisational aspects,use of ICT by enterprises to exchange information and services with governments and public administrations (e-government),ICT competence in the enterprise and the need for ICT skills,barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes,ICT expenditure and investment,ICT security and trust,use of ICT and its impact on the environment (Green ICT),access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things),access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity).Breakdowns:by size class,by NACE categories,by region (until 2010)

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: - ICT systems and their usage in enterprises, - use of the Internet and other electronic networks by enterprises, - e-commerce, - e-business processes and organisational aspects, - use of ICT by enterprises to exchange information and services with governments and public administrations (e-government), - ICT competence in the enterprise and the need for ICT skills, - barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes, - ICT expenditure and investment, - ICT security and trust, - use of ICT and its impact on the environment (Green ICT), - access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things), - access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns: - by size class, - by NACE categories, - by region (until 2010)

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: - ICT systems and their usage in enterprises, - use of the Internet and other electronic networks by enterprises, - e-commerce, - e-business processes and organisational aspects, - use of ICT by enterprises to exchange information and services with governments and public administrations (e-government), - ICT competence in the enterprise and the need for ICT skills, - barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes, - ICT expenditure and investment, - ICT security and trust, - use of ICT and its impact on the environment (Green ICT), - access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things), - access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns: - by size class, - by NACE categories, - by region (until 2010)

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: - ICT systems and their usage in enterprises, - use of the Internet and other electronic networks by enterprises, - e-commerce, - e-business processes and organisational aspects, - use of ICT by enterprises to exchange information and services with governments and public administrations (e-government), - ICT competence in the enterprise and the need for ICT skills, - barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes, - ICT expenditure and investment, - ICT security and trust, - use of ICT and its impact on the environment (Green ICT), - access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things), - access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns: - by size class, - by NACE categories, - by region (until 2010)

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects:- ICT systems and their usage in enterprises, - use of the Internet and other electronic networks by enterprises, - e-commerce, - e-business processes and organisational aspects, - use of ICT by enterprises to exchange information and services with governments and public administrations (e-government), - ICT competence in the enterprise and the need for ICT skills, - barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes, - ICT expenditure and investment, - ICT security and trust, - use of ICT and its impact on the environment (Green ICT), - access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things), - access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns: - by size class,- by NACE categories,- by region (until 2010)

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: - ICT systems and their usage in enterprises, - use of the Internet and other electronic networks by enterprises, - e-commerce, - e-business processes and organisational aspects, - use of ICT by enterprises to exchange information and services with governments and public administrations (e-government), - ICT competence in the enterprise and the need for ICT skills, - barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes, - ICT expenditure and investment, - ICT security and trust, - use of ICT and its impact on the environment (Green ICT), - access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things), - access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns: - by size class, - by NACE categories, - by region (until 2010)

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: - ICT systems and their usage in enterprises, - use of the Internet and other electronic networks by enterprises, - e-commerce, - e-business processes and organisational aspects, - use of ICT by enterprises to exchange information and services with governments and public administrations (e-government), - ICT competence in the enterprise and the need for ICT skills, - barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes, - ICT expenditure and investment, - ICT security and trust, - use of ICT and its impact on the environment (Green ICT), - access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things), - access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns: - by size class, - by NACE categories, - by region (until 2010)

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: - ICT systems and their usage in enterprises, - use of the Internet and other electronic networks by enterprises, - e-commerce, - e-business processes and organisational aspects, - use of ICT by enterprises to exchange information and services with governments and public administrations (e-government), - ICT competence in the enterprise and the need for ICT skills, - barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes, - ICT expenditure and investment, - ICT security and trust, - use of ICT and its impact on the environment (Green ICT), - access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things), - access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns: - by size class, - by NACE categories, - by region (until 2010)

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: ICT systems and their usage in enterprises,use of the Internet and other electronic networks by enterprises,e-commerce,e-business processes and organisational aspects,use of ICT by enterprises to exchange information and services with governments and public administrations (e-government),ICT competence in the enterprise and the need for ICT skills,barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes,ICT expenditure and investment,ICT security and trust,use of ICT and its impact on the environment (Green ICT),access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things),access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity).Breakdowns:by size class,by NACE categories,by region (until 2010)

This Dataset contains proprietary and non-proprietary data used in the computation of the World Economic's Forum Networked Readiness Index. By making this data available, the Forum aims to inform multi-stakeholder dialogue, foster evidence-based, data-driven decisions, allow measuring progress, and support research by academia, journalists and others.

Data given in this domain are collected annually by the National Statistical Institutes and are based on Eurostat's annual model questionnaires on ICT (Information and Communication Technologies) usage in households and by individuals. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. ICT usage data are also used in the Consumer Conditions Scoreboard (purchases over the Internet) and in the Employment Guidelines (e-skills of individuals). The aim of the European ICT surveys is the timely provision of statistics on individuals and households on the use of Information and Communication Technologies at European level. Data for this collection are supplied directly from the surveys with no separate treatment. Coverage: The characteristics to be provided are drawn from the following list of subjects:access to and use of ICTs by individuals and/or in households,use of the Internet and other electronic networks for different purposes by individuals and/or in households,ICT security and trust,ICT competence and skills,barriers to the use of ICT and the Internet,perceived effects of ICT usage on individuals and/or on households,use of ICT by individuals to exchange information and services with governments and public administrations (e-government),access to and use of technologies enabling connection to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns (see details of available breakdowns): Relating to households:by region of residence (NUTS 1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area) by type of householdby households net monthly income (optional) Relating to individuals:by region of residence (NUTS1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation: (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area)by genderby country of birth, country of citizenship (as of 2010, optional in 2010)by educational level: ISCED 1997 up to 2013 and ISCED 2011 from 2014 onwards.by occupation: manual, non-manual; ICT (coded by 2-digit ISCO categories)/non-ICT (optional: all 2-digit ISCO categories)by employment situationby age (in completed years and by groups)legal / de facto marital status (2011-2014, optional) Regional breakdowns (NUTS) are available only for a selection of indicators disseminated in the regional tables in Eurobase (Regional Information society statistics by NUTS regions (isoc_reg):Households with access to the internet at homeHouseholds with broadband accessIndividuals who have never used a computerIndividuals who used the internet, frequency of use and activitiesIndividuals who used the internet for interaction with public authoritiesIndividuals who ordered goods or services over the internet for private useIndividuals who accessed the internet away from home or work

Data given in this domain are collected annually by the National Statistical Institutes and are based on Eurostat's annual model questionnaires on ICT (Information and Communication Technologies) usage in households and by individuals. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. ICT usage data are also used in the Consumer Conditions Scoreboard (purchases over the Internet) and in the Employment Guidelines (e-skills of individuals). The aim of the European ICT surveys is the timely provision of statistics on individuals and households on the use of Information and Communication Technologies at European level. Data for this collection are supplied directly from the surveys with no separate treatment. Coverage: The characteristics to be provided are drawn from the following list of subjects:access to and use of ICTs by individuals and/or in households,use of the Internet and other electronic networks for different purposes by individuals and/or in households,ICT security and trust,ICT competence and skills,barriers to the use of ICT and the Internet,perceived effects of ICT usage on individuals and/or on households,use of ICT by individuals to exchange information and services with governments and public administrations (e-government),access to and use of technologies enabling connection to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns (see details of available breakdowns): Relating to households:by region of residence (NUTS 1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area) by type of householdby households net monthly income (optional) Relating to individuals:by region of residence (NUTS1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation: (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area)by genderby country of birth, country of citizenship (as of 2010, optional in 2010)by educational level: ISCED 1997 up to 2013 and ISCED 2011 from 2014 onwards.by occupation: manual, non-manual; ICT (coded by 2-digit ISCO categories)/non-ICT (optional: all 2-digit ISCO categories)by employment situationby age (in completed years and by groups)legal / de facto marital status (2011-2014, optional) Regional breakdowns (NUTS) are available only for a selection of indicators disseminated in the regional tables in Eurobase (Regional Information society statistics by NUTS regions (isoc_reg):Households with access to the internet at homeHouseholds with broadband accessIndividuals who have never used a computerIndividuals who used the internet, frequency of use and activitiesIndividuals who used the internet for interaction with public authoritiesIndividuals who ordered goods or services over the internet for private useIndividuals who accessed the internet away from home or work

Data given in this domain are collected annually by the National Statistical Institutes and are based on Eurostat's annual model questionnaires on ICT (Information and Communication Technologies) usage in households and by individuals. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. ICT usage data are also used in the Consumer Conditions Scoreboard (purchases over the Internet) and in the Employment Guidelines (e-skills of individuals). The aim of the European ICT surveys is the timely provision of statistics on individuals and households on the use of Information and Communication Technologies at European level. Data for this collection are supplied directly from the surveys with no separate treatment. Coverage: The characteristics to be provided are drawn from the following list of subjects:access to and use of ICTs by individuals and/or in households,use of the Internet and other electronic networks for different purposes by individuals and/or in households,ICT security and trust,ICT competence and skills,barriers to the use of ICT and the Internet,perceived effects of ICT usage on individuals and/or on households,use of ICT by individuals to exchange information and services with governments and public administrations (e-government),access to and use of technologies enabling connection to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns (see details of available breakdowns): Relating to households:by region of residence (NUTS 1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area) by type of householdby households net monthly income (optional) Relating to individuals:by region of residence (NUTS1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation: (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area)by genderby country of birth, country of citizenship (as of 2010, optional in 2010)by educational level: ISCED 1997 up to 2013 and ISCED 2011 from 2014 onwards.by occupation: manual, non-manual; ICT (coded by 2-digit ISCO categories)/non-ICT (optional: all 2-digit ISCO categories)by employment situationby age (in completed years and by groups)legal / de facto marital status (2011-2014, optional) Regional breakdowns (NUTS) are available only for a selection of indicators disseminated in the regional tables in Eurobase (Regional Information society statistics by NUTS regions (isoc_reg):Households with access to the internet at homeHouseholds with broadband accessIndividuals who have never used a computerIndividuals who used the internet, frequency of use and activitiesIndividuals who used the internet for interaction with public authoritiesIndividuals who ordered goods or services over the internet for private useIndividuals who accessed the internet away from home or work

Data given in this domain are collected annually by the National Statistical Institutes and are based on Eurostat's annual model questionnaires on ICT (Information and Communication Technologies) usage in households and by individuals. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. ICT usage data are also used in the Consumer Conditions Scoreboard (purchases over the Internet) and in the Employment Guidelines (e-skills of individuals). The aim of the European ICT surveys is the timely provision of statistics on individuals and households on the use of Information and Communication Technologies at European level. Data for this collection are supplied directly from the surveys with no separate treatment. Coverage: The characteristics to be provided are drawn from the following list of subjects:access to and use of ICTs by individuals and/or in households,use of the Internet and other electronic networks for different purposes by individuals and/or in households,ICT security and trust,ICT competence and skills,barriers to the use of ICT and the Internet,perceived effects of ICT usage on individuals and/or on households,use of ICT by individuals to exchange information and services with governments and public administrations (e-government),access to and use of technologies enabling connection to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns (see details of available breakdowns): Relating to households:by region of residence (NUTS 1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area) by type of householdby households net monthly income (optional) Relating to individuals:by region of residence (NUTS1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation: (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area)by genderby country of birth, country of citizenship (as of 2010, optional in 2010)by educational level: ISCED 1997 up to 2013 and ISCED 2011 from 2014 onwards.by occupation: manual, non-manual; ICT (coded by 2-digit ISCO categories)/non-ICT (optional: all 2-digit ISCO categories)by employment situationby age (in completed years and by groups)legal / de facto marital status (2011-2014, optional) Regional breakdowns (NUTS) are available only for a selection of indicators disseminated in the regional tables in Eurobase (Regional Information society statistics by NUTS regions (isoc_reg):Households with access to the internet at homeHouseholds with broadband accessIndividuals who have never used a computerIndividuals who used the internet, frequency of use and activitiesIndividuals who used the internet for interaction with public authoritiesIndividuals who ordered goods or services over the internet for private useIndividuals who accessed the internet away from home or work

Data given in this domain are collected annually by the National Statistical Institutes and are based on Eurostat's annual model questionnaires on ICT (Information and Communication Technologies) usage in households and by individuals. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. ICT usage data are also used in the Consumer Conditions Scoreboard (purchases over the Internet) and in the Employment Guidelines (e-skills of individuals). The aim of the European ICT surveys is the timely provision of statistics on individuals and households on the use of Information and Communication Technologies at European level. Data for this collection are supplied directly from the surveys with no separate treatment. Coverage: The characteristics to be provided are drawn from the following list of subjects:access to and use of ICTs by individuals and/or in households,use of the Internet and other electronic networks for different purposes by individuals and/or in households,ICT security and trust,ICT competence and skills,barriers to the use of ICT and the Internet,perceived effects of ICT usage on individuals and/or on households,use of ICT by individuals to exchange information and services with governments and public administrations (e-government),access to and use of technologies enabling connection to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns (see details of available breakdowns): Relating to households:by region of residence (NUTS 1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area) by type of householdby households net monthly income (optional) Relating to individuals:by region of residence (NUTS1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation: (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area)by genderby country of birth, country of citizenship (as of 2010, optional in 2010)by educational level: ISCED 1997 up to 2013 and ISCED 2011 from 2014 onwards.by occupation: manual, non-manual; ICT (coded by 2-digit ISCO categories)/non-ICT (optional: all 2-digit ISCO categories)by employment situationby age (in completed years and by groups)legal / de facto marital status (2011-2014, optional) Regional breakdowns (NUTS) are available only for a selection of indicators disseminated in the regional tables in Eurobase (Regional Information society statistics by NUTS regions (isoc_reg):Households with access to the internet at homeHouseholds with broadband accessIndividuals who have never used a computerIndividuals who used the internet, frequency of use and activitiesIndividuals who used the internet for interaction with public authoritiesIndividuals who ordered goods or services over the internet for private useIndividuals who accessed the internet away from home or work

The access to internet of households is measured by percentage of households that are connectable to the internet over a broadband or a Dial-up or ISDN connection. Some households may use more than one type of connection to connect to the internet. It covers all households having at least one member in the age group 16-74 years.

Data given in this domain are collected annually by the National Statistical Institutes and are based on Eurostat's annual model questionnaires on ICT (Information and Communication Technologies) usage in households and by individuals. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. ICT usage data are also used in the Consumer Conditions Scoreboard (purchases over the Internet) and in the Employment Guidelines (e-skills of individuals). The aim of the European ICT surveys is the timely provision of statistics on individuals and households on the use of Information and Communication Technologies at European level. Data for this collection are supplied directly from the surveys with no separate treatment. Coverage: The characteristics to be provided are drawn from the following list of subjects:access to and use of ICTs by individuals and/or in households,use of the Internet and other electronic networks for different purposes by individuals and/or in households,ICT security and trust,ICT competence and skills,barriers to the use of ICT and the Internet,perceived effects of ICT usage on individuals and/or on households,use of ICT by individuals to exchange information and services with governments and public administrations (e-government),access to and use of technologies enabling connection to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns (see details of available breakdowns): Relating to households:by region of residence (NUTS 1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area) by type of householdby households net monthly income (optional) Relating to individuals:by region of residence (NUTS1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation: (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area)by genderby country of birth, country of citizenship (as of 2010, optional in 2010)by educational level: ISCED 1997 up to 2013 and ISCED 2011 from 2014 onwards.by occupation: manual, non-manual; ICT (coded by 2-digit ISCO categories)/non-ICT (optional: all 2-digit ISCO categories)by employment situationby age (in completed years and by groups)legal / de facto marital status (2011-2014, optional) Regional breakdowns (NUTS) are available only for a selection of indicators disseminated in the regional tables in Eurobase (Regional Information society statistics by NUTS regions (isoc_reg):Households with access to the internet at homeHouseholds with broadband accessIndividuals who have never used a computerIndividuals who used the internet, frequency of use and activitiesIndividuals who used the internet for interaction with public authoritiesIndividuals who ordered goods or services over the internet for private useIndividuals who accessed the internet away from home or work

Data given in this domain are collected annually by the National Statistical Institutes and are based on Eurostat's annual model questionnaires on ICT (Information and Communication Technologies) usage in households and by individuals. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. ICT usage data are also used in the Consumer Conditions Scoreboard (purchases over the Internet) and in the Employment Guidelines (e-skills of individuals). The aim of the European ICT surveys is the timely provision of statistics on individuals and households on the use of Information and Communication Technologies at European level. Data for this collection are supplied directly from the surveys with no separate treatment. Coverage: The characteristics to be provided are drawn from the following list of subjects:access to and use of ICTs by individuals and/or in households,use of the Internet and other electronic networks for different purposes by individuals and/or in households,ICT security and trust,ICT competence and skills,barriers to the use of ICT and the Internet,perceived effects of ICT usage on individuals and/or on households,use of ICT by individuals to exchange information and services with governments and public administrations (e-government),access to and use of technologies enabling connection to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns (see details of available breakdowns): Relating to households:by region of residence (NUTS 1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area) by type of householdby households net monthly income (optional) Relating to individuals:by region of residence (NUTS1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation: (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area)by genderby country of birth, country of citizenship (as of 2010, optional in 2010)by educational level: ISCED 1997 up to 2013 and ISCED 2011 from 2014 onwards.by occupation: manual, non-manual; ICT (coded by 2-digit ISCO categories)/non-ICT (optional: all 2-digit ISCO categories)by employment situationby age (in completed years and by groups)legal / de facto marital status (2011-2014, optional) Regional breakdowns (NUTS) are available only for a selection of indicators disseminated in the regional tables in Eurobase (Regional Information society statistics by NUTS regions (isoc_reg):Households with access to the internet at homeHouseholds with broadband accessIndividuals who have never used a computerIndividuals who used the internet, frequency of use and activitiesIndividuals who used the internet for interaction with public authoritiesIndividuals who ordered goods or services over the internet for private useIndividuals who accessed the internet away from home or work

The availability of broadband is measured by the percentage of households that are connectable to an exchange that has been converted to support xDSL-technology, to a cable network upgraded for internet traffic, or to other broadband technologies. It includes fixed and mobile connections.

Data given in this domain are collected annually by the National Statistical Institutes and are based on Eurostat's annual model questionnaires on ICT (Information and Communication Technologies) usage in households and by individuals. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. ICT usage data are also used in the Consumer Conditions Scoreboard (purchases over the Internet) and in the Employment Guidelines (e-skills of individuals). The aim of the European ICT surveys is the timely provision of statistics on individuals and households on the use of Information and Communication Technologies at European level. Data for this collection are supplied directly from the surveys with no separate treatment. Coverage: The characteristics to be provided are drawn from the following list of subjects:access to and use of ICTs by individuals and/or in households,use of the Internet and other electronic networks for different purposes by individuals and/or in households,ICT security and trust,ICT competence and skills,barriers to the use of ICT and the Internet,perceived effects of ICT usage on individuals and/or on households,use of ICT by individuals to exchange information and services with governments and public administrations (e-government),access to and use of technologies enabling connection to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns (see details of available breakdowns): Relating to households:by region of residence (NUTS 1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area) by type of householdby households net monthly income (optional) Relating to individuals:by region of residence (NUTS1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation: (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area)by genderby country of birth, country of citizenship (as of 2010, optional in 2010)by educational level: ISCED 1997 up to 2013 and ISCED 2011 from 2014 onwards.by occupation: manual, non-manual; ICT (coded by 2-digit ISCO categories)/non-ICT (optional: all 2-digit ISCO categories)by employment situationby age (in completed years and by groups)legal / de facto marital status (2011-2014, optional) Regional breakdowns (NUTS) are available only for a selection of indicators disseminated in the regional tables in Eurobase (Regional Information society statistics by NUTS regions (isoc_reg):Households with access to the internet at homeHouseholds with broadband accessIndividuals who have never used a computerIndividuals who used the internet, frequency of use and activitiesIndividuals who used the internet for interaction with public authoritiesIndividuals who ordered goods or services over the internet for private useIndividuals who accessed the internet away from home or work

Data given in this domain are collected annually by the National Statistical Institutes and are based on Eurostat's annual model questionnaires on ICT (Information and Communication Technologies) usage in households and by individuals. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. ICT usage data are also used in the Consumer Conditions Scoreboard (purchases over the Internet) and in the Employment Guidelines (e-skills of individuals). The aim of the European ICT surveys is the timely provision of statistics on individuals and households on the use of Information and Communication Technologies at European level. Data for this collection are supplied directly from the surveys with no separate treatment. Coverage: The characteristics to be provided are drawn from the following list of subjects:access to and use of ICTs by individuals and/or in households,use of the Internet and other electronic networks for different purposes by individuals and/or in households,ICT security and trust,ICT competence and skills,barriers to the use of ICT and the Internet,perceived effects of ICT usage on individuals and/or on households,use of ICT by individuals to exchange information and services with governments and public administrations (e-government),access to and use of technologies enabling connection to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns (see details of available breakdowns): Relating to households:by region of residence (NUTS 1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area) by type of householdby households net monthly income (optional) Relating to individuals:by region of residence (NUTS1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation: (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area)by genderby country of birth, country of citizenship (as of 2010, optional in 2010)by educational level: ISCED 1997 up to 2013 and ISCED 2011 from 2014 onwards.by occupation: manual, non-manual; ICT (coded by 2-digit ISCO categories)/non-ICT (optional: all 2-digit ISCO categories)by employment situationby age (in completed years and by groups)legal / de facto marital status (2011-2014, optional) Regional breakdowns (NUTS) are available only for a selection of indicators disseminated in the regional tables in Eurobase (Regional Information society statistics by NUTS regions (isoc_reg):Households with access to the internet at homeHouseholds with broadband accessIndividuals who have never used a computerIndividuals who used the internet, frequency of use and activitiesIndividuals who used the internet for interaction with public authoritiesIndividuals who ordered goods or services over the internet for private useIndividuals who accessed the internet away from home or work

The access to internet of households is measured as percentage of households where any member of the household has the possibility to access the internet from home.

ICT goods are those that are either intended to fulfil the function of information processing and communication by electronic means, including transmission and display, OR which use electronic processing to detect, measure and/or record physical phenomena, or to control a physical process. ICT goods are defined by the OECD in terms of the Harmonised System.The guiding principle for the delineation of ICT goods is that such goods must either be intended to fulfil the function of information processing and communication by electronic means, including transmission and display, OR use electronic processing to detect, measure and/or record physical phenomena, or to control a physical process.Another guiding principle was to use existing classification systems in order to take advantage of existing data sets and therefore ensure the immediate use of the proposed standard. In this case, the underlying system is the Harmonized System (HS). The HS is the only commodity classification system used on a sufficiently wide basis to support international data comparison. A large number of countries use it to classify export and import of goods, and many countries use it (or a classification derived from or linked to it) to categorise domestic outputs.The application of the ICT product definition to selection of in-scope HS categories is a somewhat subjective exercise. The fact that the HS is not built on the basis of the functionality of products makes it much more difficult. The distinction between products which fulfil those functions and products that simply embody electronics but fundamentally fulfil other functions is not always obvious.It is possible to adopt a narrow or broad interpretation of the guideline, though the OECD chose a broader interpretation, an approach which is consistent with that adopted to develop the ICT sector definition.

2 Data given in this domain are collected annually by the National Statistical Institutes and are based on Eurostat's annual model questionnaires on ICT (Information and Communication Technologies) usage in households and by individuals. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. ICT usage data are also used in the Consumer Conditions Scoreboard (purchases over the Internet) and in the Employment Guidelines (e-skills of individuals). The aim of the European ICT surveys is the timely provision of statistics on individuals and households on the use of Information and Communication Technologies at European level. Data for this collection are supplied directly from the surveys with no separate treatment. Coverage: The characteristics to be provided are drawn from the following list of subjects:  access to and use of ICTs by individuals and/or in households,use of the Internet and other electronic networks for different purposes by individuals and/or in households,ICT security and trust,ICT competence and skills,barriers to the use of ICT and the Internet,perceived effects of ICT usage on individuals and/or on households,use of ICT by individuals to exchange information and services with governments and public administrations (e-government),access to and use of technologies enabling connection to the Internet or other networks from anywhere at any time (ubiquitous connectivity).   Breakdowns (see details of available breakdowns): Relating to households:  by region of residence (NUTS 1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area) by type of householdby households net monthly income (optional)   Relating to individuals:  by region of residence (NUTS1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation: (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area)by genderby country of birth, country of citizenship (as of 2010, optional in 2010)by educational level: ISCED 1997 up to 2013 and ISCED 2011 from 2014 onwards.by occupation: manual, non-manual; ICT (coded by 2-digit ISCO categories)/non-ICT (optional: all 2-digit ISCO categories)by employment situationby age (in completed years and by groups)legal / de facto marital status (2011-2014, optional)   Regional breakdowns (NUTS) are available only for a selection of indicators disseminated in the regional tables in Eurobase (Regional Information society statistics by NUTS regions (isoc_reg):  Households with access to the internet at homeHouseholds with broadband accessIndividuals who have never used a computerIndividuals who used the internet, frequency of use and activitiesIndividuals who used the internet for interaction with public authoritiesIndividuals who ordered goods or services over the internet for private useIndividuals who accessed the internet away from home or work

Data given in this domain are collected annually by the National Statistical Institutes and are based on Eurostat's annual model questionnaires on ICT (Information and Communication Technologies) usage in households and by individuals. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. ICT usage data are also used in the Consumer Conditions Scoreboard (purchases over the Internet) and in the Employment Guidelines (e-skills of individuals). The aim of the European ICT surveys is the timely provision of statistics on individuals and households on the use of Information and Communication Technologies at European level. Data for this collection are supplied directly from the surveys with no separate treatment. Coverage: The characteristics to be provided are drawn from the following list of subjects:access to and use of ICTs by individuals and/or in households,use of the Internet and other electronic networks for different purposes by individuals and/or in households,ICT security and trust,ICT competence and skills,barriers to the use of ICT and the Internet,perceived effects of ICT usage on individuals and/or on households,use of ICT by individuals to exchange information and services with governments and public administrations (e-government),access to and use of technologies enabling connection to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns (see details of available breakdowns): Relating to households:by region of residence (NUTS 1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area) by type of householdby households net monthly income (optional) Relating to individuals:by region of residence (NUTS1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation: (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area)by genderby country of birth, country of citizenship (as of 2010, optional in 2010)by educational level: ISCED 1997 up to 2013 and ISCED 2011 from 2014 onwards.by occupation: manual, non-manual; ICT (coded by 2-digit ISCO categories)/non-ICT (optional: all 2-digit ISCO categories)by employment situationby age (in completed years and by groups)legal / de facto marital status (2011-2014, optional) Regional breakdowns (NUTS) are available only for a selection of indicators disseminated in the regional tables in Eurobase (Regional Information society statistics by NUTS regions (isoc_reg):Households with access to the internet at homeHouseholds with broadband accessIndividuals who have never used a computerIndividuals who used the internet, frequency of use and activitiesIndividuals who used the internet for interaction with public authoritiesIndividuals who ordered goods or services over the internet for private useIndividuals who accessed the internet away from home or work

Data given in this domain are collected annually by the National Statistical Institutes and are based on Eurostat's annual model questionnaires on ICT (Information and Communication Technologies) usage in households and by individuals. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. ICT usage data are also used in the Consumer Conditions Scoreboard (purchases over the Internet) and in the Employment Guidelines (e-skills of individuals). The aim of the European ICT surveys is the timely provision of statistics on individuals and households on the use of Information and Communication Technologies at European level. Data for this collection are supplied directly from the surveys with no separate treatment. Coverage: The characteristics to be provided are drawn from the following list of subjects:access to and use of ICTs by individuals and/or in households,use of the Internet and other electronic networks for different purposes by individuals and/or in households,ICT security and trust,ICT competence and skills,barriers to the use of ICT and the Internet,perceived effects of ICT usage on individuals and/or on households,use of ICT by individuals to exchange information and services with governments and public administrations (e-government),access to and use of technologies enabling connection to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns (see details of available breakdowns): Relating to households:by region of residence (NUTS 1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area) by type of householdby households net monthly income (optional) Relating to individuals:by region of residence (NUTS1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation: (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area)by genderby country of birth, country of citizenship (as of 2010, optional in 2010)by educational level: ISCED 1997 up to 2013 and ISCED 2011 from 2014 onwards.by occupation: manual, non-manual; ICT (coded by 2-digit ISCO categories)/non-ICT (optional: all 2-digit ISCO categories)by employment situationby age (in completed years and by groups)legal / de facto marital status (2011-2014, optional) Regional breakdowns (NUTS) are available only for a selection of indicators disseminated in the regional tables in Eurobase (Regional Information society statistics by NUTS regions (isoc_reg):Households with access to the internet at homeHouseholds with broadband accessIndividuals who have never used a computerIndividuals who used the internet, frequency of use and activitiesIndividuals who used the internet for interaction with public authoritiesIndividuals who ordered goods or services over the internet for private useIndividuals who accessed the internet away from home or work

Data given in this domain are collected annually by the National Statistical Institutes and are based on Eurostat's annual model questionnaires on ICT (Information and Communication Technologies) usage in households and by individuals. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. ICT usage data are also used in the Consumer Conditions Scoreboard (purchases over the Internet) and in the Employment Guidelines (e-skills of individuals). The aim of the European ICT surveys is the timely provision of statistics on individuals and households on the use of Information and Communication Technologies at European level. Data for this collection are supplied directly from the surveys with no separate treatment. Coverage: The characteristics to be provided are drawn from the following list of subjects:access to and use of ICTs by individuals and/or in households,use of the Internet and other electronic networks for different purposes by individuals and/or in households,ICT security and trust,ICT competence and skills,barriers to the use of ICT and the Internet,perceived effects of ICT usage on individuals and/or on households,use of ICT by individuals to exchange information and services with governments and public administrations (e-government),access to and use of technologies enabling connection to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns (see details of available breakdowns): Relating to households:by region of residence (NUTS 1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area) by type of householdby households net monthly income (optional) Relating to individuals:by region of residence (NUTS1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation: (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area)by genderby country of birth, country of citizenship (as of 2010, optional in 2010)by educational level: ISCED 1997 up to 2013 and ISCED 2011 from 2014 onwards.by occupation: manual, non-manual; ICT (coded by 2-digit ISCO categories)/non-ICT (optional: all 2-digit ISCO categories)by employment situationby age (in completed years and by groups)legal / de facto marital status (2011-2014, optional) Regional breakdowns (NUTS) are available only for a selection of indicators disseminated in the regional tables in Eurobase (Regional Information society statistics by NUTS regions (isoc_reg):Households with access to the internet at homeHouseholds with broadband accessIndividuals who have never used a computerIndividuals who used the internet, frequency of use and activitiesIndividuals who used the internet for interaction with public authoritiesIndividuals who ordered goods or services over the internet for private useIndividuals who accessed the internet away from home or work

Data given in this domain are collected annually by the National Statistical Institutes and are based on Eurostat's annual model questionnaires on ICT (Information and Communication Technologies) usage in households and by individuals. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. ICT usage data are also used in the Consumer Conditions Scoreboard (purchases over the Internet) and in the Employment Guidelines (e-skills of individuals). The aim of the European ICT surveys is the timely provision of statistics on individuals and households on the use of Information and Communication Technologies at European level. Data for this collection are supplied directly from the surveys with no separate treatment. Coverage: The characteristics to be provided are drawn from the following list of subjects:access to and use of ICTs by individuals and/or in households,use of the Internet and other electronic networks for different purposes by individuals and/or in households,ICT security and trust,ICT competence and skills,barriers to the use of ICT and the Internet,perceived effects of ICT usage on individuals and/or on households,use of ICT by individuals to exchange information and services with governments and public administrations (e-government),access to and use of technologies enabling connection to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns (see details of available breakdowns): Relating to households:by region of residence (NUTS 1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area) by type of householdby households net monthly income (optional) Relating to individuals:by region of residence (NUTS1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation: (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area)by genderby country of birth, country of citizenship (as of 2010, optional in 2010)by educational level: ISCED 1997 up to 2013 and ISCED 2011 from 2014 onwards.by occupation: manual, non-manual; ICT (coded by 2-digit ISCO categories)/non-ICT (optional: all 2-digit ISCO categories)by employment situationby age (in completed years and by groups)legal / de facto marital status (2011-2014, optional) Regional breakdowns (NUTS) are available only for a selection of indicators disseminated in the regional tables in Eurobase (Regional Information society statistics by NUTS regions (isoc_reg):Households with access to the internet at homeHouseholds with broadband accessIndividuals who have never used a computerIndividuals who used the internet, frequency of use and activitiesIndividuals who used the internet for interaction with public authoritiesIndividuals who ordered goods or services over the internet for private useIndividuals who accessed the internet away from home or work

Data given in this domain are collected annually by the National Statistical Institutes and are based on Eurostat's annual model questionnaires on ICT (Information and Communication Technologies) usage in households and by individuals. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. ICT usage data are also used in the Consumer Conditions Scoreboard (purchases over the Internet) and in the Employment Guidelines (e-skills of individuals). The aim of the European ICT surveys is the timely provision of statistics on individuals and households on the use of Information and Communication Technologies at European level. Data for this collection are supplied directly from the surveys with no separate treatment. Coverage: The characteristics to be provided are drawn from the following list of subjects:access to and use of ICTs by individuals and/or in households,use of the Internet and other electronic networks for different purposes by individuals and/or in households,ICT security and trust,ICT competence and skills,barriers to the use of ICT and the Internet,perceived effects of ICT usage on individuals and/or on households,use of ICT by individuals to exchange information and services with governments and public administrations (e-government),access to and use of technologies enabling connection to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns (see details of available breakdowns): Relating to households:by region of residence (NUTS 1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area) by type of householdby households net monthly income (optional) Relating to individuals:by region of residence (NUTS1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation: (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area)by genderby country of birth, country of citizenship (as of 2010, optional in 2010)by educational level: ISCED 1997 up to 2013 and ISCED 2011 from 2014 onwards.by occupation: manual, non-manual; ICT (coded by 2-digit ISCO categories)/non-ICT (optional: all 2-digit ISCO categories)by employment situationby age (in completed years and by groups)legal / de facto marital status (2011-2014, optional) Regional breakdowns (NUTS) are available only for a selection of indicators disseminated in the regional tables in Eurobase (Regional Information society statistics by NUTS regions (isoc_reg):Households with access to the internet at homeHouseholds with broadband accessIndividuals who have never used a computerIndividuals who used the internet, frequency of use and activitiesIndividuals who used the internet for interaction with public authoritiesIndividuals who ordered goods or services over the internet for private useIndividuals who accessed the internet away from home or work

Data given in this domain are collected annually by the National Statistical Institutes and are based on Eurostat's annual model questionnaires on ICT (Information and Communication Technologies) usage in households and by individuals. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. ICT usage data are also used in the Consumer Conditions Scoreboard (purchases over the Internet) and in the Employment Guidelines (e-skills of individuals). The aim of the European ICT surveys is the timely provision of statistics on individuals and households on the use of Information and Communication Technologies at European level. Data for this collection are supplied directly from the surveys with no separate treatment. Coverage: The characteristics to be provided are drawn from the following list of subjects:access to and use of ICTs by individuals and/or in households,use of the Internet and other electronic networks for different purposes by individuals and/or in households,ICT security and trust,ICT competence and skills,barriers to the use of ICT and the Internet,perceived effects of ICT usage on individuals and/or on households,use of ICT by individuals to exchange information and services with governments and public administrations (e-government),access to and use of technologies enabling connection to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns (see details of available breakdowns): Relating to households:by region of residence (NUTS 1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area) by type of householdby households net monthly income (optional) Relating to individuals:by region of residence (NUTS1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation: (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area)by genderby country of birth, country of citizenship (as of 2010, optional in 2010)by educational level: ISCED 1997 up to 2013 and ISCED 2011 from 2014 onwards.by occupation: manual, non-manual; ICT (coded by 2-digit ISCO categories)/non-ICT (optional: all 2-digit ISCO categories)by employment situationby age (in completed years and by groups)legal / de facto marital status (2011-2014, optional) Regional breakdowns (NUTS) are available only for a selection of indicators disseminated in the regional tables in Eurobase (Regional Information society statistics by NUTS regions (isoc_reg):Households with access to the internet at homeHouseholds with broadband accessIndividuals who have never used a computerIndividuals who used the internet, frequency of use and activitiesIndividuals who used the internet for interaction with public authoritiesIndividuals who ordered goods or services over the internet for private useIndividuals who accessed the internet away from home or work

Frequent use: every day or almost every day on average within the last 3 months before the survey. Use includes all locations and methods of access and any purpose (private or work/business related).

Within the last 3 months before the survey, using a computer or any other means.

Within the last 3 months before the survey, using a computer or any other means.

Within the last 3 months before the survey, using a computer or any other means; other places than: at home, at work, of education, another person's home.

Within the last 3 months before the survey, using a computer or any other means.

Within the last 3 months before the survey, using a computer or any other means; at place of work (other than home).

Within the last 3 months before the survey, using a computer or any other means.

20.1. Source data

20.1. Source data

Whether at home, at work or from anywhere else and whether for private or work/business related purposes.

Regular use: at least once a week (i.e. every day or almost every day or at least once a week but not every day) on average within the last 3 months before the survey. Use includes all locations and methods of access and any purpose (private or work/business related).

Access to the internet via wireless connection using a portable computer away from home or work.

Access to the internet via wireless connection using a mobile phone or smart phone via UMTS, HSDPA (3G, 3G+).

Data given in this domain are collected annually by the National Statistical Institutes and are based on Eurostat's annual model questionnaires on ICT (Information and Communication Technologies) usage in households and by individuals. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. ICT usage data are also used in the Consumer Conditions Scoreboard (purchases over the Internet) and in the Employment Guidelines (e-skills of individuals). The aim of the European ICT surveys is the timely provision of statistics on individuals and households on the use of Information and Communication Technologies at European level. Data for this collection are supplied directly from the surveys with no separate treatment. Coverage: The characteristics to be provided are drawn from the following list of subjects:access to and use of ICTs by individuals and/or in households,use of the Internet and other electronic networks for different purposes by individuals and/or in households,ICT security and trust,ICT competence and skills,barriers to the use of ICT and the Internet,perceived effects of ICT usage on individuals and/or on households,use of ICT by individuals to exchange information and services with governments and public administrations (e-government),access to and use of technologies enabling connection to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns (see details of available breakdowns): Relating to households:by region of residence (NUTS 1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area) by type of householdby households net monthly income (optional) Relating to individuals:by region of residence (NUTS1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation: (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area)by genderby country of birth, country of citizenship (as of 2010, optional in 2010)by educational level: ISCED 1997 up to 2013 and ISCED 2011 from 2014 onwards.by occupation: manual, non-manual; ICT (coded by 2-digit ISCO categories)/non-ICT (optional: all 2-digit ISCO categories)by employment situationby age (in completed years and by groups)legal / de facto marital status (2011-2014, optional) Regional breakdowns (NUTS) are available only for a selection of indicators disseminated in the regional tables in Eurobase (Regional Information society statistics by NUTS regions (isoc_reg):Households with access to the internet at homeHouseholds with broadband accessIndividuals who have never used a computerIndividuals who used the internet, frequency of use and activitiesIndividuals who used the internet for interaction with public authoritiesIndividuals who ordered goods or services over the internet for private useIndividuals who accessed the internet away from home or work

Data given in this domain are collected annually by the National Statistical Institutes and are based on Eurostat's annual model questionnaires on ICT (Information and Communication Technologies) usage in households and by individuals. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. ICT usage data are also used in the Consumer Conditions Scoreboard (purchases over the Internet) and in the Employment Guidelines (e-skills of individuals). The aim of the European ICT surveys is the timely provision of statistics on individuals and households on the use of Information and Communication Technologies at European level. Data for this collection are supplied directly from the surveys with no separate treatment. Coverage: The characteristics to be provided are drawn from the following list of subjects:access to and use of ICTs by individuals and/or in households,use of the Internet and other electronic networks for different purposes by individuals and/or in households,ICT security and trust,ICT competence and skills,barriers to the use of ICT and the Internet,perceived effects of ICT usage on individuals and/or on households,use of ICT by individuals to exchange information and services with governments and public administrations (e-government),access to and use of technologies enabling connection to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns (see details of available breakdowns): Relating to households:by region of residence (NUTS 1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area) by type of householdby households net monthly income (optional) Relating to individuals:by region of residence (NUTS1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation: (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area)by genderby country of birth, country of citizenship (as of 2010, optional in 2010)by educational level: ISCED 1997 up to 2013 and ISCED 2011 from 2014 onwards.by occupation: manual, non-manual; ICT (coded by 2-digit ISCO categories)/non-ICT (optional: all 2-digit ISCO categories)by employment situationby age (in completed years and by groups)legal / de facto marital status (2011-2014, optional) Regional breakdowns (NUTS) are available only for a selection of indicators disseminated in the regional tables in Eurobase (Regional Information society statistics by NUTS regions (isoc_reg):Households with access to the internet at homeHouseholds with broadband accessIndividuals who have never used a computerIndividuals who used the internet, frequency of use and activitiesIndividuals who used the internet for interaction with public authoritiesIndividuals who ordered goods or services over the internet for private useIndividuals who accessed the internet away from home or work

Within the last 12 months before the survey for private purposes. Derived variable on use of eGovernment services. Individuals used at least one of the following services: for obtaining information from public authorities websites, for downloading official forms, for submitting completed forms.

Within the last 12 months before the survey.

Buy or order for private use. Within the last 12 months before the survey. Manually typed e-mails are excluded.

Data given in this domain are collected annually by the National Statistical Institutes and are based on Eurostat's annual model questionnaires on ICT (Information and Communication Technologies) usage in households and by individuals. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. ICT usage data are also used in the Consumer Conditions Scoreboard (purchases over the Internet) and in the Employment Guidelines (e-skills of individuals). The aim of the European ICT surveys is the timely provision of statistics on individuals and households on the use of Information and Communication Technologies at European level. Data for this collection are supplied directly from the surveys with no separate treatment. Coverage: The characteristics to be provided are drawn from the following list of subjects:access to and use of ICTs by individuals and/or in households,use of the Internet and other electronic networks for different purposes by individuals and/or in households,ICT security and trust,ICT competence and skills,barriers to the use of ICT and the Internet,perceived effects of ICT usage on individuals and/or on households,use of ICT by individuals to exchange information and services with governments and public administrations (e-government),access to and use of technologies enabling connection to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns (see details of available breakdowns): Relating to households:by region of residence (NUTS 1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area) by type of householdby households net monthly income (optional) Relating to individuals:by region of residence (NUTS1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation: (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area)by genderby country of birth, country of citizenship (as of 2010, optional in 2010)by educational level: ISCED 1997 up to 2013 and ISCED 2011 from 2014 onwards.by occupation: manual, non-manual; ICT (coded by 2-digit ISCO categories)/non-ICT (optional: all 2-digit ISCO categories)by employment situationby age (in completed years and by groups)legal / de facto marital status (2011-2014, optional) Regional breakdowns (NUTS) are available only for a selection of indicators disseminated in the regional tables in Eurobase (Regional Information society statistics by NUTS regions (isoc_reg):Households with access to the internet at homeHouseholds with broadband accessIndividuals who have never used a computerIndividuals who used the internet, frequency of use and activitiesIndividuals who used the internet for interaction with public authoritiesIndividuals who ordered goods or services over the internet for private useIndividuals who accessed the internet away from home or work

Data given in this domain are collected annually by the National Statistical Institutes and are based on Eurostat's annual model questionnaires on ICT (Information and Communication Technologies) usage in households and by individuals. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. ICT usage data are also used in the Consumer Conditions Scoreboard (purchases over the Internet) and in the Employment Guidelines (e-skills of individuals). The aim of the European ICT surveys is the timely provision of statistics on individuals and households on the use of Information and Communication Technologies at European level. Data for this collection are supplied directly from the surveys with no separate treatment. Coverage: The characteristics to be provided are drawn from the following list of subjects: access to and use of ICTs by individuals and/or in households,use of the Internet and other electronic networks for different purposes by individuals and/or in households,ICT security and trust,ICT competence and skills,barriers to the use of ICT and the Internet,perceived effects of ICT usage on individuals and/or on households,use of ICT by individuals to exchange information and services with governments and public administrations (e-government),access to and use of technologies enabling connection to the Internet or other networks from anywhere at any time (ubiquitous connectivity).Breakdowns (see details of available breakdowns): Relating to households: by region of residence (NUTS 1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area) by type of householdby households net monthly income (optional) Relating to individuals: by region of residence (NUTS1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation: (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area)by genderby country of birth, country of citizenship (as of 2010, optional in 2010)by educational level: ISCED 1997 up to 2013 and ISCED 2011 from 2014 onwards.by occupation: manual, non-manual; ICT (coded by 2-digit ISCO categories)/non-ICT (optional: all 2-digit ISCO categories)by employment situationby age (in completed years and by groups)legal / de facto marital status (2011-2014, optional) Regional breakdowns (NUTS) are available only for a selection of indicators disseminated in the regional tables in Eurobase (Regional Information society statistics by NUTS regions (isoc_reg): Households with access to the internet at homeHouseholds with broadband accessIndividuals who have never used a computerIndividuals who used the internet, frequency of use and activitiesIndividuals who used the internet for interaction with public authoritiesIndividuals who ordered goods or services over the internet for private useIndividuals who accessed the internet away from home or work

Data given in this domain are collected annually by the National Statistical Institutes and are based on Eurostat's annual model questionnaires on ICT (Information and Communication Technologies) usage in households and by individuals. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. ICT usage data are also used in the Consumer Conditions Scoreboard (purchases over the Internet) and in the Employment Guidelines (e-skills of individuals). The aim of the European ICT surveys is the timely provision of statistics on individuals and households on the use of Information and Communication Technologies at European level. Data for this collection are supplied directly from the surveys with no separate treatment. Coverage: The characteristics to be provided are drawn from the following list of subjects:access to and use of ICTs by individuals and/or in households,use of the Internet and other electronic networks for different purposes by individuals and/or in households,ICT security and trust,ICT competence and skills,barriers to the use of ICT and the Internet,perceived effects of ICT usage on individuals and/or on households,use of ICT by individuals to exchange information and services with governments and public administrations (e-government),access to and use of technologies enabling connection to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns (see details of available breakdowns): Relating to households:by region of residence (NUTS 1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area) by type of householdby households net monthly income (optional) Relating to individuals:by region of residence (NUTS1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation: (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area)by genderby country of birth, country of citizenship (as of 2010, optional in 2010)by educational level: ISCED 1997 up to 2013 and ISCED 2011 from 2014 onwards.by occupation: manual, non-manual; ICT (coded by 2-digit ISCO categories)/non-ICT (optional: all 2-digit ISCO categories)by employment situationby age (in completed years and by groups)legal / de facto marital status (2011-2014, optional) Regional breakdowns (NUTS) are available only for a selection of indicators disseminated in the regional tables in Eurobase (Regional Information society statistics by NUTS regions (isoc_reg):Households with access to the internet at homeHouseholds with broadband accessIndividuals who have never used a computerIndividuals who used the internet, frequency of use and activitiesIndividuals who used the internet for interaction with public authoritiesIndividuals who ordered goods or services over the internet for private useIndividuals who accessed the internet away from home or work

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: - ICT systems and their usage in enterprises, - use of the Internet and other electronic networks by enterprises, - e-commerce, - e-business processes and organisational aspects, - use of ICT by enterprises to exchange information and services with governments and public administrations (e-government), - ICT competence in the enterprise and the need for ICT skills, - barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes, - ICT expenditure and investment, - ICT security and trust, - use of ICT and its impact on the environment (Green ICT), - access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things), - access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns: - by size class, - by NACE categories, - by region (until 2010)

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: ICT systems and their usage in enterprises,use of the Internet and other electronic networks by enterprises,e-commerce,e-business processes and organisational aspects,use of ICT by enterprises to exchange information and services with governments and public administrations (e-government),ICT competence in the enterprise and the need for ICT skills,barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes,ICT expenditure and investment,ICT security and trust,use of ICT and its impact on the environment (Green ICT),access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things),access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity).Breakdowns:by size class,by NACE categories,by region (until 2010)

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: ICT systems and their usage in enterprises,use of the Internet and other electronic networks by enterprises,e-commerce,e-business processes and organisational aspects,use of ICT by enterprises to exchange information and services with governments and public administrations (e-government),ICT competence in the enterprise and the need for ICT skills,barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes,ICT expenditure and investment,ICT security and trust,use of ICT and its impact on the environment (Green ICT),access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things),access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity).Breakdowns:by size class,by NACE categories,by region (until 2010)

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects:- ICT systems and their usage in enterprises, - use of the Internet and other electronic networks by enterprises, - e-commerce, - e-business processes and organisational aspects, - use of ICT by enterprises to exchange information and services with governments and public administrations (e-government), - ICT competence in the enterprise and the need for ICT skills, - barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes, - ICT expenditure and investment, - ICT security and trust, - use of ICT and its impact on the environment (Green ICT), - access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things), - access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns: - by size class,- by NACE categories,- by region (until 2010)

As a United Nations agency, the ITU has an obligation to identify, define, and produce statistics covering its sector - the telecommunication/ICT sector. This is in line with other specialized agencies that publish statistics covering their respective field of operations and forms part of the global statistical system of the UN. The collection of over 100 telecommunication/ICT indicators is one of the main activities of the unit. The ITU's Market Information and Statistics (STAT) Division collects its Telecommunication/ICT data directly form governments by means of an annual questionnaire that is sent to the government agency in charge of telecommunications/ICT. This is usually the Ministry or the regulatory agency. The STAT Division verifies and harmonizes data, carries out research, and collects missing values from government web sites and operators' annual reports, particularly for countries that do not reply to the questionnaire. Market research data are also used to cross-check and complement missing values.

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: - ICT systems and their usage in enterprises, - use of the Internet and other electronic networks by enterprises, - e-commerce, - e-business processes and organisational aspects, - use of ICT by enterprises to exchange information and services with governments and public administrations (e-government), - ICT competence in the enterprise and the need for ICT skills, - barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes, - ICT expenditure and investment, - ICT security and trust, - use of ICT and its impact on the environment (Green ICT), - access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things), - access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns: - by size class, - by NACE categories, - by region (until 2010)

Data given in this domain are collected annually by the National Statistical Institutes and are based on Eurostat's annual model questionnaires on ICT (Information and Communication Technologies) usage in households and by individuals. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. ICT usage data are also used in the Consumer Conditions Scoreboard (purchases over the Internet) and in the Employment Guidelines (e-skills of individuals). The aim of the European ICT surveys is the timely provision of statistics on individuals and households on the use of Information and Communication Technologies at European level. Data for this collection are supplied directly from the surveys with no separate treatment. Coverage: The characteristics to be provided are drawn from the following list of subjects: access to and use of ICTs by individuals and/or in households,use of the Internet and other electronic networks for different purposes by individuals and/or in households,ICT security and trust,ICT competence and skills,barriers to the use of ICT and the Internet,perceived effects of ICT usage on individuals and/or on households,use of ICT by individuals to exchange information and services with governments and public administrations (e-government),access to and use of technologies enabling connection to the Internet or other networks from anywhere at any time (ubiquitous connectivity).Breakdowns (see details of available breakdowns): Relating to households: by region of residence (NUTS 1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area) by type of householdby households net monthly income (optional) Relating to individuals: by region of residence (NUTS1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation: (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area)by genderby country of birth, country of citizenship (as of 2010, optional in 2010)by educational level: ISCED 1997 up to 2013 and ISCED 2011 from 2014 onwards.by occupation: manual, non-manual; ICT (coded by 2-digit ISCO categories)/non-ICT (optional: all 2-digit ISCO categories)by employment situationby age (in completed years and by groups)legal / de facto marital status (2011-2014, optional) Regional breakdowns (NUTS) are available only for a selection of indicators disseminated in the regional tables in Eurobase (Regional Information society statistics by NUTS regions (isoc_reg): Households with access to the internet at homeHouseholds with broadband accessIndividuals who have never used a computerIndividuals who used the internet, frequency of use and activitiesIndividuals who used the internet for interaction with public authoritiesIndividuals who ordered goods or services over the internet for private useIndividuals who accessed the internet away from home or work

Data given in this domain are collected annually by the National Statistical Institutes and are based on Eurostat's annual model questionnaires on ICT (Information and Communication Technologies) usage in households and by individuals. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. ICT usage data are also used in the Consumer Conditions Scoreboard (purchases over the Internet) and in the Employment Guidelines (e-skills of individuals). The aim of the European ICT surveys is the timely provision of statistics on individuals and households on the use of Information and Communication Technologies at European level. Data for this collection are supplied directly from the surveys with no separate treatment. Coverage: The characteristics to be provided are drawn from the following list of subjects:access to and use of ICTs by individuals and/or in households,use of the Internet and other electronic networks for different purposes by individuals and/or in households,ICT security and trust,ICT competence and skills,barriers to the use of ICT and the Internet,perceived effects of ICT usage on individuals and/or on households,use of ICT by individuals to exchange information and services with governments and public administrations (e-government),access to and use of technologies enabling connection to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns (see details of available breakdowns): Relating to households:by region of residence (NUTS 1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area) by type of householdby households net monthly income (optional) Relating to individuals:by region of residence (NUTS1, optional: NUTS 2)by geographical location: less developed regions, transition regions, more developed regionsby degree of urbanisation: (till 2012: densely/intermediate/sparsely populated areas; from 2012: densely/thinly populated area, intermediate density area)by genderby country of birth, country of citizenship (as of 2010, optional in 2010)by educational level: ISCED 1997 up to 2013 and ISCED 2011 from 2014 onwards.by occupation: manual, non-manual; ICT (coded by 2-digit ISCO categories)/non-ICT (optional: all 2-digit ISCO categories)by employment situationby age (in completed years and by groups)legal / de facto marital status (2011-2014, optional) Regional breakdowns (NUTS) are available only for a selection of indicators disseminated in the regional tables in Eurobase (Regional Information society statistics by NUTS regions (isoc_reg):Households with access to the internet at homeHouseholds with broadband accessIndividuals who have never used a computerIndividuals who used the internet, frequency of use and activitiesIndividuals who used the internet for interaction with public authoritiesIndividuals who ordered goods or services over the internet for private useIndividuals who accessed the internet away from home or work

Last internet use: within last 3 months, 12 months before the survey, ever used, never used - whether at home, at work or from anywhere else and whether for private or work/business related purposes.

Internet users are individuals who have used the Internet (from any location) in the last 12 months. Internet can be used via a computer, mobile phone, personal digital assistant, games machine, digital TV etc.

This annual report presents a global overview of the latest developments in information and communication technologies (ICTs), based on internationally comparable data and agreed methodologies. It aims to stimulate the ICT policy debate in ITU Member States by providing an objective assessment of countries’ performance in the field of ICT and by highlighting areas that need further improvement. One of the key findings of this year’s MIS Report is that the least developed countries (LDCs) are making progress with their connectivity initiatives. However, in 2015, only 6.7 per cent of households in LDCs had Internet access compared with 46 per cent of households worldwide and more than 80 per cent of households in developed countries. The report also reveals that, globally, 46 per cent of men and 41 per cent of women are Internet users.

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: ICT systems and their usage in enterprises,use of the Internet and other electronic networks by enterprises,e-commerce,e-business processes and organisational aspects,use of ICT by enterprises to exchange information and services with governments and public administrations (e-government),ICT competence in the enterprise and the need for ICT skills,barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes,ICT expenditure and investment,ICT security and trust,use of ICT and its impact on the environment (Green ICT),access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things),access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity).Breakdowns:by size class,by NACE categories,by region (until 2010)

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: - ICT systems and their usage in enterprises, - use of the Internet and other electronic networks by enterprises, - e-commerce, - e-business processes and organisational aspects, - use of ICT by enterprises to exchange information and services with governments and public administrations (e-government), - ICT competence in the enterprise and the need for ICT skills, - barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes, - ICT expenditure and investment, - ICT security and trust, - use of ICT and its impact on the environment (Green ICT), - access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things), - access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns: - by size class, - by NACE categories, - by region (until 2010)

The objective of these data is to provide information for benchmarking and monitoring developments in ICT sector. ICT sector statistics is used largely in the context of the 2011 - 2015 benchmarking framework(endorsed by i2010 High Level Group in November 2009) via the Digital Agenda Scoreboard to monitor progress of the European digital economy according to the objectives set out in the Digital Agenda for Europe, a Europe 2020 Initiative. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. ICT sector indicators are compiled using the secondary statistical analysis. This approach has a virtue of ensuring cost-efficient and high-quality data collection. At the same time, this approach has limited options for designing new indicators, as well as for control over data quality and over data release timing. Data from the Structural Business Statistics (SBS), National Accounts (NA) and Research and Development (R&D) Statistics sections of the Eurostat database are used. For this reason, Metadata guidelines on SBS, on NA and on R&D Statistics are applicable to the data that has been extracted from the respective primary statistics sources. Representation ICT sector statistics contains five indicators in the country/year dimensions, which are updated on an annual basis: (1) Share of the ICT sector in GDP (2) Share of the ICT sector personnel in total employment (3) Growth of the ICT sector value added (4) Share of the ICT sector in the R&D expenditure of businesses (5) Share of the ICT sector in R&D personnel In tables (1)-(3), data for NACE economic activity codes is grouped into three aggregates:ICT sector - total,ICT manufacturingICT Services. Tables (4) and (5) report disaggregated NACE economic activities. Definition ICT sector, ICT manufacturing and ICT services are defined according to the OECD official definition (see OECD, 2011 for details). The 2002 OECD definition in terms of NACE Rev. 1.1 is used on data prior to 2009, while the 2006 OECD definition in terms of NACE Rev. 2 is applied to the data from 2009 onwards. Since the impact of the break in series related to the revision of NACE is minimised due to the compatibility between the two OECD ICT sector definitions, data for each of the indicators (1)-(3) is presented in respective single tables, and not in separate tables for each revision of NACE (as it is done in the source SBS and NA data). Data for the indicators (4) and (5) is based on the NACE Rev. 2 codes of economic activity, with the data for the years prior to 2009 being recalculated using the official correspondence tables between NACE Rev. 2 and NAVE Rev. 1.1. Time coverage Data covers all years starting from 2000 until the latest year available. Following the approach set by the source primary statistics data files, the publication year is calculated as (t+1), with t being the reference year. Data for the indicators (1)-(5) are updated yearly from 2008 until the latest year available (as opposed to simply adding one additional year) to incorporate the latest revisions made on the source data (SBS, NA and R&D statistics). Data prior to 2008 is left unchanged following the approach used in the source data domains.

The domain "Income and living conditions" covers four topics: people at risk of poverty or social exclusion, income distribution and monetary poverty, living conditions and material deprivation, which are again structured into collections of indicators on specific topics. The collection "People at risk of poverty or social exclusion" houses main indicator on risk of poverty or social inclusion included in the Europe 2020 strategy as well as the intersections between sub-populations of all Europe 2020 indicators on poverty and social exclusion. The collection "Income distribution and monetary poverty" houses collections of indicators relating to poverty risk, poverty risk of working individuals as well as the distribution of income. The collection "Living conditions" hosts indicators relating to characteristics and living conditions of households, characteristics of the population according to different breakdowns, health and labour conditions, housing conditions as well as childcare related indicators. The collection "Material deprivation" covers indicators relating to economic strain, durables, housing deprivation and environment of the dwelling.

The domain "Income and living conditions" covers four topics: people at risk of poverty or social exclusion, income distribution and monetary poverty, living conditions and material deprivation, which are again structured into collections of indicators on specific topics. The collection "People at risk of poverty or social exclusion" houses main indicator on risk of poverty or social inclusion included in the Europe 2020 strategy as well as the intersections between sub-populations of all Europe 2020 indicators on poverty and social exclusion. The collection "Income distribution and monetary poverty" houses collections of indicators relating to poverty risk, poverty risk of working individuals as well as the distribution of income. The collection "Living conditions" hosts indicators relating to characteristics and living conditions of households, characteristics of the population according to different breakdowns, health and labour conditions, housing conditions as well as childcare related indicators. The collection "Material deprivation" covers indicators relating to economic strain, durables, housing deprivation and environment of the dwelling.

As a United Nations agency, the ITU has an obligation to identify, define, and produce statistics covering its sector - the telecommunication/ICT sector. This is in line with other specialized agencies that publish statistics covering their respective field of operations and forms part of the global statistical system of the UN. The collection of over 100 telecommunication/ICT indicators is one of the main activities of the unit. The ITU's Market Information and Statistics (STAT) Division collects its Telecommunication/ICT data directly form governments by means of an annual questionnaire that is sent to the government agency in charge of telecommunications/ICT. This is usually the Ministry or the regulatory agency. The STAT Division verifies and harmonizes data, carries out research, and collects missing values from government web sites and operators' annual reports, particularly for countries that do not reply to the questionnaire. Market research data are also used to cross-check and complement missing values.

As a United Nations agency, the ITU has an obligation to identify, define, and produce statistics covering its sector -the telecommunication/ICT sector. This is in line with other specialized agencies that publish statistics covering their respective field of operations and forms part of the global statistical system of the UN. The collection of over 100 telecommunication/ICT indicators is one of the main activities of the unit. The ITU's Market Information and Statistics (STAT) Division collects its Telecommunication/ICT data directly form governments by means of an annual questionnaire that is sent to the government agency in charge of telecommunications/ICT. This is usually the Ministry or the regulatory agency. The STAT Division verifies and harmonizes data, carries out research, and collects missing values from government web sites and operators' annual reports, particularly for countries that do not reply to the questionnaire. Market research data are also used to cross-check and complement missing values.

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: ICT systems and their usage in enterprises,use of the Internet and other electronic networks by enterprises,e-commerce,e-business processes and organisational aspects,use of ICT by enterprises to exchange information and services with governments and public administrations (e-government),ICT competence in the enterprise and the need for ICT skills,barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes,ICT expenditure and investment,ICT security and trust,use of ICT and its impact on the environment (Green ICT),access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things),access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity).Breakdowns:by size class,by NACE categories,by region (until 2010)

Data given in this domain are collected on a yearly basis by the National Statistical Institutes or Ministries and are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) usage and e-commerce in enterprises. Large part of the data collected are used in the context of the 2011 - 2015 benchmarking framework (endorsed by i2010 High Level Group in November 2009) for the Digital Agenda Scoreboard, Europe's strategy for a flourishing digital economy by 2020. This conceptual framework follows the i2010 Benchmarking Framework which itself followed-up the eEurope 2005 Action Plan. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Coverage: The characteristics to be provided are drawn from the following list of subjects: - ICT systems and their usage in enterprises, - use of the Internet and other electronic networks by enterprises, - e-commerce, - e-business processes and organisational aspects, - use of ICT by enterprises to exchange information and services with governments and public administrations (e-government), - ICT competence in the enterprise and the need for ICT skills, - barriers to the use of ICT, the Internet and other electronic networks, e-commerce and e-business processes, - ICT expenditure and investment, - ICT security and trust, - use of ICT and its impact on the environment (Green ICT), - access to and use of the Internet and other network technologies for connecting objects and devices (Internet of Things), - access to and use of technologies providing the ability to connect to the Internet or other networks from anywhere at any time (ubiquitous connectivity). Breakdowns: - by size class, - by NACE categories, - by region (until 2010)

The primary World Bank collection of development indicators, compiled from officially-recognized international sources. It presents the most current and accurate global development data available, and includes national, regional and global estimates.